Mental Health Tools

Emergency and Mental Health Crisis Numbers

Emergency Situation: In an emergency situation call 000

If someone has attempted, or is at immediate risk of attempting to harm themselves or someone else, call triple zero (000) immediately

All numbers listed below are available 24/7 and are free or the cost of a local call (some charges may apply to mobile users).

Acute Mental Health Situation:
Queensland Health now has a phone line 13 HEALTH (13 43 25 84) for all Queenslanders to help take the worry out of health concerns. You can phone 24 hours a day 7 days a week for the cost of a local call.* Qualified staff will give you advice on who to talk to and how quickly you should do it. The advice is confidential, qualified and supportive. 13 HEALTH (13 43 25 84) can ease your concerns.

Crisis Telephone Counselling Services:
Lifeline - 13 11 14
Anyone across Australia experiencing a personal crisis or thinking about suicide can contact Lifeline for support.
Suicide Call Back Service - 1300 659 467
The Suicide Call Back Service provides crisis counselling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide. People who are not linked in with current professional support can also access up to six sessions of ongoing counselling with the same counsellor at scheduled times.
Kids Helpline - 1800 551 800
Provides specialised help for young people aged 5 to 25 years, and is staffed by professional counsellors.
MensLine Australia - 1300 78 99 78
For men of any age who would like support, information or referral to assist them to deal with relationship problems in a practical and effective way.
National Sexual Assault, 1800 Respect - 1800 737 732
Domestic Family Violence

Mental Health First Aid Resources

Head to Health

Wherever you are on your mental health journey, Head to Health is here to help you find the information, resources, and services that most suit your needs. Whether you want to improve your overall sense of wellbeing, or you need help with something that is concerning you, or you are helping someone you care about—Head to Health can point you to great online mental health resources.

MindHealthConnect – mental health and wellbeing

Tips to Stay Mentally Healthy



  • Connect with others - the quality of our personal relationships have a great effect on our wellbeing. Develop and maintain strong relationships with people who support and enrich your life
  • Take time to enjoy - Set aside time for activities, hobbies and projects you enjoy. Do a crossword; take a walk in your local park; read a book; sew a quilt; draw pictures with your kids; play with your pets – whatever takes your fancy
  • Contribute to your community - Volunteer your time for a cause or issue that you care about. There are many great ways to contribute that can help you feel good about yourself and your place in the world
  • Take care of yourself - Be active and eat well – these help maintain a healthy body. Physical and mental health are closely linked; it’s easier to feel good about life if your body feels good
  • Deal with stress - Be aware of what triggers your stress and how you react. A balanced lifestyle can help you manage stress better. If you have trouble winding down, you may find that relaxation breathing, yoga or meditation can help.
  • Ask for help - This can be as simple as asking a friend to babysit while you have some time out or speaking to your doctor (GP) about where to find a counsellor or community mental health service

Mental Health Resources | Workplaces

Mental Health Resources | Schools

The MindMatters mental health framework is built around four key components:
  • Positive school community
  • Student skills for resilience
  • Parents and families
  • Support for students experiencing mental health difficulties