Indigenous Health Services

Aboriginal and Torres Strait Islander Services

It is widely recognised that there are major disparities in health status between Aboriginal and Torres Strait Islander and non-Indigenous people and that chronic conditions are increasing due to a range of factors, some of which are largely preventable.

Health Reimagined facilitate and deliver the Integrated Team Care (ITC) Program for Cairns, Tablelands, Douglas, Croydon and Etheridge in partnership with Northern Australia Primary Health Limited.

Integrated Team Care Program

The aim of the Integrated Team Care Program - Improving Indigenous Access to Mainstream Primary Care Program is to contribute to Closing the Gap in life expectancy by improving access to culturally sensitive primary care services for Indigenous Australians.

  • increase access to mainstream primary health care services by Indigenous Australians
  • improve capacity of general practice to deliver culturally sensitive primary care services
  • increase the uptake of Indigenous specific MBS items including Indigenous health checks and follow up items
  • assist with access to free or cheaper medicines
  • support mainstream primary care services to encourage Indigenous Australians to self identify
  • increase awareness and understanding of Closing the Gap measure relevant to mainstream primary care
  • foster collaboration and support between the mainstream primary care and indigenous health sectors

Care Coordination Supplementary Services (CCSS) Program

The CCSS program supports Aboriginal and Torres Strait Islander people who have a chronic disease to look after their health. Clients in this program have a Care Coordinator who will work with them, their doctor and other community services to help them access the services they need.

The services provided by the Care Coordinator range from arranging appointments, transport to and from appointments, arranging services, assistance to understand and follow care plan, payment of ‘gap’ fees not covered by Medicare and hire or purchase equipment.

Eligibility criteria applies

Indigenous Outreach Worker (IOW) Program

This program assists Aboriginal and Torres Strait Islander peoples to access doctors, specialist appointments, access cheaper or free medications and health services.

The Indigenous Outreach Worker acts as a link or resource between health services and the Aboriginal and Torres Strait Islander peoples to assist in breaking down any barriers.

There are many areas the Indigenous Outreach Worker can assist such as:

  • attending appointments to support you
  • assist with communication between you, your doctor or practice staff (eg. language barrier)
  • assist to organise/coordinate your health care
  • assist with access to free or cheaper medicines
  • attend follow up appointments
  • support to access transport when appropriate
  • home visits for various support services
  • helping practices/doctors understand your needs
Eligibility criteria applies

Patient Eligibilty

To be eligible for Closing the Gap:

  • Aboriginal and/or Torres Strait Islander

Have one or more of the following chronic conditions:

  • Diabetes
  • Heart disease
  • Respiratory disease
  • Kidney disease
  • Lung disease
  • Cancer
Health Reimagined Closing The Gap Team
Phone (07) 4044 8900
Referrals(07) 4421 7450
Enquiriesctg@healthreimagined.com.au
Compliments | Complaints | Feedbackinfo@healthreimagined.com.au
Patient Opinion Website www.patientopinion.org.au

Acknowledgement

Health Reimagined acknowledges the traditional owners of the country on which we work and live and recognises their connection to land, waters and community. We pay our respect to them and their cultures and to elders both past and present.